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FAQs
Frequently asked questions in relation to car import and export.
A deposit of 10% value of the bid or $1000, whichever is higher, is required
This deposit is 100% refundable until such a point as a successful bid on a car of your choice has occurred and an invoice is shared, less the deposit amount
Yes. All bidders must place a refundable bid deposit to participate in auctions.
This is bid security to ensure bids won are taken
In case you win a bid and change your mind about taking the car, the bid deposit is lost in totality to allow us to sell the car back to auction.
You can fund your bid wallet using major credit/ debit cards. Funds are usually available instantly.
Calculate your deposit and top-up your bid wallet here.
If your bid is successful, your deposit will be applied toward the final purchase price.
If your bid is not successful, you can request a refund. Please note that a non-refundable administrative fee will be deducted from your deposit to cover processing and handling costs.
Simply submit a request through our refund request page:
or read our deposit and refund policy
All of the grading information can be seen on our Understanding Grade Sheets page - https://www.j-pn.co.uk/importing/understanding-grade-sheets/
Reach out to us for further questions
Car is returned to auction and a replacement is sourced or a refund is done
Once we have been successful and a car is secured, there are a number of costs in Japan:
• Vehicle Purchase Charge - once a successful bid has been won, 50% value of the car is paid to the partner in Japan. Final 50% will be charged once the car has been loaded on a vessel headed to the country of destination.
• Agent Fee - this is the fee our partner in Japan charges to handle the Japanese side of the transaction
• Vehicle Inspection Charge - Inspectors conduct a comprehensive roadworthiness inspection of vehicles before exporting to the country of destination
• Inland Transport Cost - Varies with distance from the auction house to the ship area. Goo Auctions cover this.
• Japanese Customs Charge - A fee payable to Japanese authorities to clear customs and allow exportation
• Bank Charge - a flat rate charge raised by the receiving bank in Japan
• Shipping Charge - Varies based on m3; volume/m3 of the vehicle
• Marine Insurance Charge - Insurance to cover total loss at sea
• Port Clearing Agent Charge - Depends on the county of destination to process the car under local laws (paid only when the car has arrived at the country destination)
These costs must be covered before we can export the vehicle from Japan (excluding Port Clearing Agent Charge). Once the car is loaded onto the vessel, it can take between 4-6 weeks to arrive at the Port of Mombasa in Kenya (different timelines apply for other countries/ports).
NB: our invoice includes all these payments listed as one
We ship all vehicles via our Japan based partner Befoward (updated shipping schedule is available on https://cdn.beforward.jp/assets/pdf/shipping_schedule_africa.pdf) Vehicles are driven on and off the ship by port workers to be inspected by government customs officers.
You can track the vessel assigned via the Marine Traffic website
Generally, the process takes 8 weeks from securing a car to driving away in the Kenya (different timeline applies for other countries).
Big Savings
By cutting out the middle man we ensure that the prices of cars on our platform are as low as possible.
Customer first
Your car your price. Since the cars are place on auction you have the liberty to set your price.
Established Partners
We work with partners abroad to ensure a wide variety of vehicle options are available for import.
Quality Guaranteed
Since the cars are tested before auction we can guarantee that the car you buy is the best quality.
Place a custom Order
Talk to us today about the car of your dreams and we shall search and deliver it to you.
What car would you like?
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